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Turn conversations into loyal customers.

One WhatsApp workspace for sales, support, and AI. Ship faster without writing code or juggling extra tools.

No credit card requiredIncludes monthly active users on the platform

Use cases

See how customers shop, ask, and get help on WhatsApp.

Niche Ecommerce

Website Shop

Warm them up on WhatsApp. When they tap Shop Now, checkout happens on your own site.

  1. 01Pre-launch blast with Remind Me
  2. 02Teaser in the group
  3. 03Shop Now opens your checkout
RH

Raya Haji Official

tap here for info

Today

Raya Haji Fashion Sale

Assalamualaikum! 👋 Raya Haji Fashion Sale pre-launch is 20 May, 8:00 PM. Tap Remind Me to get the teaser and early access.

🔔 Remind Me

10:30 AM

Message

Niche Ecommerce

TikTok Shop

Send a WhatsApp blast. They tap Buy Now and land on TikTok Live to checkout.

  1. 01Tap Buy Now on WhatsApp
  2. 02Go straight to the TikTok Live sale
  3. 03Pick the colour and size, then add it to the bag
  4. 04Open the bag and check your order
  5. 05Checkout and pay
RH

Raya House

tap here for info

Message

Niche Takaful

Promo Blast

One WhatsApp blast turns into booked interest. AI qualifies, your team gets the lead.

  1. 01Send the blast
  2. 02AI qualifies the reply
  3. 03Your team gets the lead
TP

Takaful Protect

tap here for info

Message

Online Seller

Product FAQ

Answer stock, price, and size on the spot, then send the shopper to checkout.

  1. 01Customer asks stock or size
  2. 02Instant answer in chat
  3. 03Send them to checkout
KM

Kedai Mira

tap here for info

Do you have size M in black? How much is it?

2:03 PM

Message

Support Team

Human Handoff

When the request is custom, AI steps aside and an agent continues with the full history.

  1. 01AI handles the routine
  2. 02Custom request appears
  3. 03Agent continues with history
MS

Mira Support

tap here for info

Can you print our logo on 200 corporate shirts, mixed sizes?

4:40 PM

Message

Works with your favourite tools.

Link your store, site, forms, and automation tools into Wabot. Events and leads surface in WhatsApp so your team can reply in one place instead of checking several dashboards.

WooCommerce
Shopify
WordPress
OnPay
Zapier
Make
WooCommerce
Shopify
WordPress
OnPay
Zapier
Make
Formidable Forms
Fluent Forms
Pabbly
FunnelKit
Webhook
Order Sini
Formidable Forms
Fluent Forms
Pabbly
FunnelKit
Webhook
Order Sini

Why Malaysian businesses choose Wabot

Run customer updates, leads, and support from one WhatsApp workspace your team can understand quickly.

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Corporate & SME clients
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Industries served
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Monthly active users
  • No coding needed to get started
  • Works with your existing WhatsApp number
  • AI chatbot, broadcast, and live chat in one place
  • Built for how Malaysian teams sell and support

Online sellers

Send order updates, pending payment reminders, and campaigns from one WhatsApp workspace.

Order alerts · Payment reminders · Broadcasts

Service teams

Handle bookings, common questions, and follow-ups without repeating the same replies every day.

Bookings · FAQs · Follow-ups

Sales teams

Qualify leads, tag prospects, and hand over hot conversations to a human when it matters.

Lead tags · AI replies · Human handoff

Support teams

Reply from a shared inbox with customer context, message history, and clear ownership.

Live inbox · Context · Team replies

Explore the workspace

Go deeper into AI chatbot, broadcast, and live chat from one workspace.

AI Chatbot

Build a WhatsApp AI assistant in one workspace.

Set answers, knowledge, and live previews before your bot starts replying.

  • FAQs, product questions, lead qualification
  • Reply automatically before your team steps in
  • Answer customers after hours
app.wabot.io/chatbot-summary
AH

Home > Chatbots > Sales Bot

Chatbot Summary

Settings

Current chatbot configuration overview

ChatbotAI
Modelgpt-4.1-mini · Wabot
Reply FormatFormatted V3
Response Delay2s initial · 4s follow-up
Human AgentHandoff ready
AI KnowledgeStandalone RAG
AI MemoryLong-term user memory

Broadcast

Track every WhatsApp broadcast from one dashboard.

Watch campaign delivery, pending sends, failed messages, and history from one workspace.

  • Promotions: Year End Sale, launches and more
  • Send up to 1,000 messages in 1 minute
  • Important updates reach customers fast
app.wabot.io/broadcasts

Home > Broadcasts

Broadcasts

Manage and send bulk messages to your contacts

24

Total Broadcast

100% of total

18

Completed

75% of total

2

Running

8% of total

4

Scheduled

17% of total

18.4K

Total Send

Messages sent

326

Total Pending

Awaiting send

17

Total Failed

Send failures

98.7%

Delivery Rate

Success rate

Live Chat

Manage every customer chat from one team inbox.

Assign conversations, see unread handoffs, and reply with the full WhatsApp history in the same workspace.

  • Sales enquiries, support, follow-ups
  • Continue with full WhatsApp history
  • Your team replies faster without losing context
app.wabot.io/live-chat
AH
SA

Sarah Ali

+60 19-874 0000

Hi, do you have any upcoming classes this week?

12:16 PM

Type a message... (/ for commands)
Powerful capabilities

Notifications, follow-ups, automation, and more.

Other workspace tools that sit around chatbot, broadcast, and live chat.

01 · Notification

Notification

Transactional WhatsApp alerts your customers actually read, from order confirmations and shipping updates to payment reminders.

  • Plugin-friendly (e.g. WooCommerce, WordPress)
  • Webhook and API triggers for custom events
  • Stays within your monthly message allowance

02 · AI widget

AI widget

Put a Wabot chat widget on your website so visitors can ask questions and get AI replies without opening WhatsApp first.

  • Embed with a short script
  • Nine visual themes to match your site
  • Website chats can continue in your Wabot inbox

03 · Follow-up

Follow-up

Automatic nudges on your schedule when leads go quiet, so no opportunity is missed.

  • Flexible delays in hours or days
  • Stops the moment the customer replies
  • Higher conversion without manual chasing

04 · Automation

Automation

Trigger from a link or a WhatsApp label, then let Wabot send replies, follow-ups, and updates in one flow you build yourself.

  • Start from a private link or WhatsApp label
  • Drag and connect messages, reminders, groups, labels, and sheets
  • See what ran and what is scheduled

05 · Audience Hub

Audience Hub

Keep contacts, lists, and leads in one place so the right people get the right WhatsApp message.

  • Import and organise contacts
  • Segment lists for campaigns
  • See leads from chat and forms

06 · Templates

Templates

Save buttons, lists, polls, and quick replies so your team sends the same clear WhatsApp message every time.

  • Quick replies for common questions
  • Buttons and lists customers can tap
  • Reuse sequences without rewriting

Manage WhatsApp chats from your phone

Use the Wabot app on iOS and Android to reply faster, monitor alerts, and take over from AI when customers need your team.

From retail to services, Wabot fits the way you work

Built for the everyday WhatsApp conversations Malaysian teams handle across sales, bookings, service, and support.

Online Seller

Order updates, payment reminders, and broadcasts.

Crowdfunding

Donor updates, pledges, and campaign follow-ups.

Clinic & Spa

Bookings, FAQs, and appointment reminders.

Training Provider

Class enquiries, registration reminders, and updates.

Property Agent

Lead capture, viewing reminders, and follow-ups.

Marketing Agency

Campaign replies, audience labels, and client reporting.

Insurance Agent

Policy enquiries, renewal reminders, and lead handoff.

Fashion Retailer

Product questions, size checks, and delivery updates.

Simple, transparent pricing.

Start for free, upgrade when you need to. No hidden fees.

Wabot

Premier

Popular plan
RM290/month

Ideal for 1-3 AI chatbot numbers and about 1,000-3,000 leads per month.

Includes

  • Everything in Plus
  • 3 WhatsApp numbers
  • Higher AI usage
  • Premium tools
  • Best value for growing teams

Wabot

Platinum

RM890/month

Large-scale businesses: VVIP private support & ~3,000-10,000 leads per month.

Includes

  • Everything in Premier
  • 10 WhatsApp numbers
  • Highest AI usage
  • VVIP private support
  • Built for high-volume teams

Wabot

Lite

RM30/month

Special package for sending WhatsApp notifications only.

Includes

  • WhatsApp notifications
  • WordPress & WooCommerce plugin
  • Onpay, webhook & Waform integrations
  • Good for order and payment updates

Wabot

Basic

RM60/month

Complete with notifications, broadcast & keyword auto-replies.

Includes

  • Everything in Lite
  • Broadcast campaigns
  • Keyword chatbot
  • Basic automation
  • Google Sheet action

Wabot

Plus

RM120/month

Best choice for an AI chatbot: closing sales, FAQs & more.

Includes

  • Everything in Basic
  • AI chatbot
  • AI follow-up
  • Lead management
  • WhatsApp CRM

Swipe to see plans

Loved by founders.

Real feedback from businesses using Wabot every day. No scripts, no staging.

5.0

From verified users

Featured
“I also use the Wabot Chatbot. Nearly 70% of my sales now happen automatically. The AI handles most of the closing. It's a huge help.”
AS
Abduh Nur Salam
Business Owner
“Just yesterday I tried setting up Wabot AI. Suddenly, two leads got closed as customers, with receipts received too! This product + bot combo is seriously powerful.”
MU
Mohd Suhaimi Umar
Marketer
“If you're looking for a WhatsApp notification system for e-commerce, I strongly recommend Wabot. It's super easy to use and saves a lot of time.”
FR
Faris Rasul
E-commerce
“I was looking for a software that could handle large-scale broadcasts. Alhamdulillah I found Wabot, and I can't wait to use it.”
AR
Amalina Ramli
Entrepreneur
“The dashboard is straightforward and our team picked it up in one afternoon. Support replies fast when we had a webhook question.”
HR
Hakim Rahman
Operations Lead

Swipe to read reviews

Hear from customers on video

Frequently asked questions

Quick answers before you connect WhatsApp, enable AI, or choose a plan.

Still unsure?

Tell us your business type and we’ll suggest the right Wabot setup.

Chat with us on WhatsApp

Ready to transform your sales process?

Join thousands of businesses saving time and closing more deals automatically with Wabot.

Recognition & Accreditation
Wabot

Built by TEAM FAMES SDN. BHD., a Malaysia Digital Company.

Team FAMES
Malaysia Digital Company